PRIVACY POLICY

1. Information We Collect

We collect information you provide directly when using our service, including:

• Contact information (name, email address, shipping address)
• Payment information (processed securely through Stripe)
• Photos and customization details you upload for poster creation
• Order history and communication records

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Generate your custom wanted posters
• Communicate with you about your order
• Send shipping updates and delivery confirmation
• Improve our service and customer experience
• Comply with legal obligations

3. Data Storage and Security

We store your data securely using industry-standard encryption and security measures. Your photos and personal information are stored on secure servers and are only accessible to authorized personnel for order processing purposes.

4. Third-Party Services

We use trusted third-party services to operate our business:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Supabase: Data storage and management
• Shipping carriers: Product delivery
• Email service: Order communication

These services may have access to your information only to perform tasks on our behalf and are obligated to protect your information.

5. Content Ownership and Usage

You retain ownership of all photos and content you upload. By using our service, you grant us a limited license to use your content solely for creating and producing your ordered posters. We will not use your photos for any other purpose without your explicit consent.

6. Data Retention

We retain your order information and uploaded content for as long as necessary to fulfill our services and comply with legal obligations. You may request deletion of your data by contacting us, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

8. Cookies and Tracking

We use essential cookies to enable basic functionality of our website, such as maintaining your shopping cart. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Last Updated: January 15, 2026

11. Contact Us

If you have questions about this privacy policy or your personal information, please contact us through our website.

Operated by: Tales for Two
KVK: 99322021